Sling Outage Hits Most Devices

Sling Help page with a service interruption announcementI tried to take a couple of weeks off before the NAB Show, but TV won’t let me. Sling TV suffered an outage Tuesday afternoon, and as of this writing 14 hours later, it’s still out for most devices, including its own AirTV Player.

Minor service hiccups aren’t worth discussing, but this one has gone on for a while. When I mentioned it to Jeff Baumgartner, he wrote a quick note about it, so I figure I ought to tell you about it here too.

On my Roku, my travel Roku in another state (long story), my Android phone, and the Android TV-based Stream+ and AirTV Player, I can see my listings for recordings, even fresh ones made during the outage. The channel lineup shows current program listings. But nothing actually loads when requested. (Update: Sling appears to have restored some but not all of its live channels, though recordings are still unavailable.)

If you’re a glass-half-full kind of viewer, you can take the Sling support site‘s suggestion that all channels are available using a Windows-based Chrome browser pointed to watch.sling.com, though that platform doesn’t support recordings. If you’re running Linux, Sling has never worked on a Chrome browser or anything else there.

Over the past few months, other folks have suggested that other over-the-top services have better channel lineups, but I’ve always defended Sling as the OTT provider with the best reliability. I’m going to have to stay quiet about that now.

Update 2: About 16 hours after the problems started, everything on Sling appears to be back to normal. I wonder if we’ll ever hear what caused them?